Company Name: COWYND LLP

Last updated: 12 October 2025

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Clause 1: Scope and Consent
1.1 This Privacy Policy governs the collection, use, storage, and disclosure of Personal Data by COWYND LLP ("Company", "We", "Us", or "Our") in accordance with the Information Technology Act, 2000, and IT Rules 2011.
1.2 By accessing or using the Service, You expressly consent to the collection, use, storage, and disclosure of Your Personal Data as described in this Privacy Policy.

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Clause 2: Company Information
2.1 Company Name: COWYND LLP
2.2 Registered Address: PLOT NO. 103, 1ST FLOOR, AMBERHAI VILLAGE, DWARKA SECTOR 19, NEW DELHI - 110075, INDIA
2.3 Contact Email: cowynd@gmail.com

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Clause 3: Definitions
3.1 "Account" means a unique account created to access the Service.
3.2 "Personal Data" means any information relating to an identified or identifiable individual, including name, email, phone number, and postal address.
3.3 "Service" means the Company website accessible at https://www.cowynd.in/.
3.4 "Usage Data" means data collected automatically from Your use of the Service.
3.5 "Cookies" means small files placed on Your device for tracking, analytics, and Service functionality.
3.6 "Social Media Platforms" include LinkedIn, Instagram, Facebook, and Google platforms used by the Company for marketing and customer interaction.
3.7 "You" refers to the individual using the Service or the entity on whose behalf the individual is acting.

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Clause 4: Data Collection
4.1 The Company collects Personal Data voluntarily provided by You, including first name, last name, email address, phone number, and postal address.
4.2 The Company also collects Personal Data via Social Media Platforms (LinkedIn, Instagram, Facebook, and Google) when You interact with Company ads, forms, messages, or lead-generation campaigns.
4.3 Usage Data is collected automatically and may include IP address, browser type and version, pages visited, time and date of visits, time spent on pages, unique device identifiers, and other diagnostic data.
4.4 Cookies and similar technologies (web beacons, tags, scripts) may be used to improve Service performance, personalization, analytics, and social media engagement tracking.

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Clause 5: Purpose of Processing
5.1 Personal Data is processed to provide, maintain, and improve the Service.
5.2 Data may be used to manage Your Account, perform contractual obligations, send Service updates, offers, and important notifications.
5.3 Personal Data collected via Social Media Platforms is used to respond to inquiries, provide marketing communications, analyze campaign effectiveness, and improve customer engagement.
5.4 Data may also be used for analysis, marketing effectiveness, and improving user experience.

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Clause 6: Third-Party Sharing
6.1 Personal Data may be shared with Service Providers, affiliates, business partners, and social media platforms strictly for campaign management and analytics, and only with Your consent.
6.2 All third parties are required to handle Personal Data securely and in compliance with this Privacy Policy.

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Clause 7: Data Retention
7.1 Personal Data will be retained for a period of 2 years from the date of collection or until You request deletion, whichever is earlier.
7.2 Usage Data is retained for the same period, except when needed for security or legal obligations.

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Clause 8: Cross-Border Transfers
8.1 Personal Data may be processed outside India, including on servers of Social Media Platforms. By providing Your data, You consent to such transfers.
8.2 Adequate security measures are maintained to ensure the protection of Your data during cross-border processing.

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Clause 9: Disclosure Obligations
9.1 Personal Data may be disclosed for legal obligations, law enforcement requests, business transfers, mergers, acquisitions, or to protect the Company’s rights, property, or users.

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Clause 10: Security Measures
10.1 The Company implements reasonable commercial measures to protect Personal Data, but cannot guarantee absolute security against unauthorized access, alteration, or loss.

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Clause 11: Children’s Privacy
11.1 The Service is not directed at children under 13 years. Personal Data of children collected inadvertently will be deleted upon discovery.

 

Clause 12: Consent
12.1 Your use of the Service and submission of Personal Data constitutes explicit consent to processing as described herein.

 

Clause 13: Grievance Officer
13.1 The Company has appointed a Grievance Officer for complaints regarding Personal Data. Contact: cowynd@gmail.com 

 

Clause 14: Limitation of Liability and Indemnity
14.1 The Company is not liable for indirect, incidental, special, or consequential damages, including but not limited to loss of data or profits arising from the use of the Service.
14.2 You agree to indemnify and hold the Company harmless against any claims, damages, losses, or legal proceedings resulting from Your misuse of the Service, violation of this Privacy Policy, or infringement of applicable laws.

 

Clause 15: Links to Other Websites
15.1 The Service may contain links to third-party websites. The Company is not responsible for the privacy practices or content of such websites.

 

Clause 16: Changes to Privacy Policy
16.1 The Company may update this Privacy Policy. Updates will be posted on this page with the revised 'Last updated' date. Notification may also be sent via email or displayed prominently on the Service.

 

Clause 17: Contact Information
17.1 For questions regarding this Privacy Policy, contact: cowynd@gmail.com

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